We undertake to replace any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated “contact us” webpage where we set out our requirements relating to return of such goods.
We also undertake to refund any undamaged product purchased from us so long as it is cancelled within 7 working days starting the day after delivery. If undamaged goods are returned to us for exchange or refund, we will refund the original delivery cost. The customer will be responsible for postage and package back to us.
If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.